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FAQ

How long does an order take?

Each piece is custom-made just for you. Please allow up to 4 weeks for delivery to ensure the highest quality and craftsmanship.

How are these made?

Our scarves feature original designs by our artist, printed on 100% silk using non-reactive inks. Each scarf is then meticulously sewn with an overlock hem for a flawless finish.

Can I return or exchange?

Since each scarf is printed to order, we cannot accept exchanges or returns. This ensures you receive a truly unique piece tailored to your request.

Why does it take so long?

Each order is individually printed and shipped from our studio in Rome, Italy. This personalized process ensures you receive a bespoke item of the highest quality.

Can I get a rush order?

If we have your desired scarf in stock, we can expedite shipping from our design studio, delivering it within a week. Please contact us to check our current inventory and availability.

Shipping

We ship all our scarves internationally using UPS, ensuring reliable and timely delivery to your doorstep.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.