FAQ
Quanto tempo richiede un ordine?
Ogni pezzo è realizzato su misura solo per te. Si prega di consentire fino a 4 settimane per la consegna per garantire la massima qualità e artigianalità.
Where can I buy luxury silk scarves made in Italy?
You can buy Clù art-as-scarves directly from our online boutique, byclu.com. Each piece is designed by artist Claudia Palmira and crafted in Italy from 100% pure silk.
Come sono fatti?
Le nostre sciarpe presentano disegni originali del nostro artista, stampati su seta al 100% utilizzando inchiostri non reattivi. Ogni sciarpa viene poi meticolosamente cucita con un orlo overlock per una finitura impeccabile.
How are the scarves made?
Our scarves feature original designs by our artist, printed on 100% silk using non-reactive inks. Each scarf is then meticulously sewn with an overlock hem for a flawless finish.
Why are Clù scarves silk instead of satin?
While silk and satin share a similar glossy aesthetic, they are fundamentally different in both composition and performance. Satin is actually a weaving technique rather than a fiber; it is typically crafted from synthetic materials like polyester and nylon, which results in a fabric that lacks breathability and is prone to snagging. In contrast, 100% pure silk is a natural, protein-based textile that offers a double-sided luster and superior elasticity. Beyond its soft touch, silk is isothermal, meaning it naturally regulates body temperature to keep you comfortable in any climate. It is also moisture-absorbent and hypoallergenic, making it the ideal choice for sensitive skin and a far more durable investment than its synthetic counterparts.
Clù works exclusively with silk because its timeless quality perfectly mirrors the artistic depth of our designs. While satin offers a more affordable "silk look," it cannot replicate the antibacterial benefits or the iconic, fluid drape of genuine silk against the skin. We believe that when you wear a Clù piece, you should experience the vibrating, ageless elegance of a natural fiber that breathes with you. By choosing silk over synthetic blends, we ensure that every scarf and wrap provides a sensory experience of pure, uncompromising luxury.
Can I customize a silk scarf from Clù?
Yes. Clù offers customization options, allowing you to create a truly personal luxury scarf. Learn more about customization.
Posso restituire o cambiare?
Poiché ogni sciarpa viene stampata su ordinazione, non possiamo accettare cambi o resi. Questo ti garantisce di ricevere un pezzo davvero unico su misura per la tua richiesta.
Perchè ci mette tanto?
Ogni ordine viene stampato individualmente e spedito dal nostro studio a Roma, Italia. Questo processo personalizzato ti garantisce di ricevere un articolo su misura della massima qualità.
Posso ricevere un ordine urgente?
Se abbiamo in stock la sciarpa che desideri, possiamo accelerare la spedizione dal nostro studio di design, consegnandola entro una settimana. Vi preghiamo di contattarci per verificare il nostro attuale inventario e disponibilità.
How do I care for a silk scarf from Clù?
Clù scarves are made from 100% silk. We recommend professional dry cleaning to maintain their softness and vibrant colors. If needed, you can gently steam them to remove wrinkles.
A full “How to Take Care” guide is available here.
Where else can I find Clù scarves besides the website?
In addition to byclu.com, Clù scarves can be purchased directly at our Rome A{r}telier. They have also been featured in select cultural institutions, including The Met Opera Shop in New York.
Spedizione
Spediamo tutte le nostre sciarpe a livello internazionale utilizzando UPS, garantendo una consegna affidabile e tempestiva a domicilio.
Who is the artist behind Clù scarves?
Clù scarves are designed by Claudia Palmira, a Rome-based artist who transforms her original artwork into wearable pieces. Each scarf reflects her unique artistic vision.
Can I visit the Clù A{r}telier?
Experience the heart of the creative process with a private visit to the Clù A{r}telier, artist Claudia Palmira’s working studio in Rome’s elegant Prati neighborhood. Moving beyond the traditional shopping experience, this intimate space invites you to explore the full silk collection displayed as a gallery of color. Here, you can experience the "Scarf Wall" in person, feeling the luxurious sheen and seeing how the vibrant hues shift in natural light, while discovering how each design transforms once draped.
During your personalized appointment, Claudia personally guides you through the stories and inspirations behind her work, helping you find a piece that truly resonates with your style. It is a unique moment of connection between artist and wearer, turning a beautiful accessory into a lasting memory of your time in Rome.
To schedule your private studio visit and try on the collection, contact us at info@byclu.com.